Initial Consultation With Doctor
A – You can consult with a specialist at Saroj Super Speciality Hospital through our International Patients Service Centre through an e-mail, fax, letter or telephone. Please visit Contact Us section of this website for more details. You may also fill up the Get an Opinion Form available on the website.
A – In order to inquire about your treatment at Saroj, you must provide all the relevant information related to your medical condition, including your medical history, scans, details of your current medication etc. Please bring the details of the doctor in case you have been referred by any doctor in your home land.
A – Yes, you can certainly seek medical opinion from a doctor at our hospital by contacting our International Patients Service Centre directly by sharing the details of your medical history and the treatment required.
A – Once you have put up your medical inquiry and have submitted all your medical details, our medical coordinator will get back to you with an appropriate line of treatment taken from the concerned doctor, the cost and duration of your stay at the hospital along with the pre-op and post-op treatment care plan.
Arrival In India
A – The visa formalities for your medical travel are similar to those required for your regular travel. However, if your treatment requires you to visit India frequently, you may opt for a multiple visa entry for which you will be given assistance by the hospital.
A – FRRO is Foreigners Regional Registration Office. If you are travelling with Visa type“M” i.e. for Medical treatment in India, you need to register yourself at FRRO. The type “M” visa permits you for multiple entries and allows you to stay for long in India.
Our International Patient Services Coordinator will assist you in your registration at FRRO. You will need to register at the FRRO within 14 days of your arrival in India. You may also contact our International Help Desk for further enquiries.
Note for Pakistan and Bangladesh patients – Residents of these countries need to register their arrival in the nearest Police Station/ Commissioner’s Office within 24 hours of their arrival.
A – Yes, you will have to make our International Patients Service Centre pre-informed about your travel plans & arrival in India and they shall arrange for your pick-up from the airport.
Stay At Saroj Super Speciality Hospital
A – To get registered at our hospital, you would need to produce your passport at the registration counter. The hospital would keep a record of your passport (photograph & Visa page) as per the directives of Government of India.
A – At Saroj Super Speciality Hospital, we have in-house interpreters who will help you to communicate with your doctor effectively.
A – For the stay of your family and relatives, you will have to inform our International Patients Service Centre to make necessary hotel accommodation arrangements as per your budget.
A – Your concerned doctors and medical staff shall be responsible for all your medical requirements and our International Patients Services coordinator shall assist you for all your non-medical requirements throughout your admission and stay at the hospital.
A – You can be in a regular touch with your loved ones by giving the contact numbers of the hospital, mentioned in the Contact Us section of the website. Else, you can also ask our hospital personnel at the reception to connect you to the destination.
A – Surely. We would try our best to serve you with the food of your preference, also keeping in mind your doctor’s dietary advice and your health status. Please note that smoking and alcohol consumption is strictly prohibited in hospital premises.
A – At Saroj Super Speciality Hospital, we have rooms designated for prayer which cater to people of almost all the major religions such as Christanity, Hinduism, Islam etc.
Payment Related Information
A – All major credit cards including VISA, MASTER CARD and Traveler’s cheque are accepted at our hospital. We also have a currency exchange centre and offer online payment gateway in our website.
Discharge Process
A – Your concerned specialist will let you know the date of your discharge. You will be given all the details about the surgery/ treatment you have undergone, the medication you will have to take, your follow-ups with the doctor by your nurse. Finally, your entire medical reports including X-ray/ MRI/ CT scan or medicines will be handed over to you.
A – You would need to contact our International Patient Services Centre for helping you keep in touch with your concerned specialist at Saroj Super Speciality Hospital. Please mention your registration number in your correspondence with our hospital.